Legal
Privacy Policy
Last updated: September 2026
1. Information We Collect
When you create an account or place an order we collect your name, email address, phone number, and shipping address. When you browse the store we collect standard server log data (IP address, browser type, pages visited) for security and analytics purposes.
2. How We Use Your Information
We use your information to process orders, manage your account, send order confirmations, respond to enquiries, and (only with your consent) send occasional news about new works and events. We do not sell or rent your personal data to third parties.
3. Data Storage and Security
Your data is stored on servers within South Africa. We use industry-standard encryption (HTTPS/TLS), hashed password storage, and regular security audits to protect your information. Access to personal data is restricted to staff who need it to fulfil your order.
4. Cookies
We use a single session cookie to maintain your login state and shopping cart. This cookie is strictly necessary and does not track you across other websites. We do not use advertising or analytics cookies.
5. Your Rights (POPIA)
Under South Africa's Protection of Personal Information Act (POPIA) you have the right to access, correct, or delete your personal information. To exercise any of these rights please contact us at shop@artonthebeach.co.za. We will respond within 30 days.
6. Instagram Feed
Our website displays a feed of our public Instagram posts. This data is fetched via the official Instagram Graph API and cached on our servers. No visitor data is shared with Instagram as a result of viewing our feed.
7. Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated to registered customers by email. Continued use of the site after changes constitutes acceptance of the updated policy.
8. Contact
For any privacy-related queries please email shop@artonthebeach.co.za.